Privacy policy

Information we collect

HotelPromote processes account identity details supplied during sign-in, hotel workspace assignments, marketing tasks, task updates, completion notes and proof links. If you request a demonstration, we collect the contact information and message you submit.

How we use information

We use this information to provide secure hotel workspaces, manage marketing plans, track delivery, respond to enquiries, improve the service and protect the platform.

Who can see workspace information

Hotel staff can access only the hotels assigned to their sign-in email. Hotel managers may see team members assigned to their property. HotelPromote administrators can manage client workspaces, plans and enquiries.

Retention and security

We retain business records while they are needed to provide the service, meet legal obligations or resolve disputes. Reasonable technical and organisational measures are used to protect stored data.

Your rights

Depending on applicable UK data-protection law, you may request access, correction or deletion of your personal information and object to certain processing.

Contact

Email hello@gethotelpromote.com for privacy questions or requests.

Important: This initial policy should be reviewed by a qualified UK data-protection adviser before accepting paying customers.