HotelPromote PMS
A Clear View Of Every Stay.
A Practical Workspace For Your Team.
Organise reservations, room inventory, front desk and housekeeping by property. Add direct booking when your hotel’s setup is ready.
From The First Reservation To A Clean Room
Plan availability
Manage room types, physical rooms, capacities, rate periods and blocks. Review reservations in the 30-day calendar.
Run your front desk
Find and amend stays, manage cancellations, and record guest check-in and check-out.
Prepare the next arrival
Track housekeeping status so your team can identify rooms that need cleaning.
Keep properties organised
Each hotel has its own rooms, stays and authorised team. HotelPromote supports multiple client properties.
Fictional hotel · Interactive preview
Harbour House · PMS
20–26 November 2026
2
Active stays
1
In house
1
To clean
| Room / night | 20 Nov | 21 Nov | 22 Nov | 23 Nov | 24 Nov | 25 Nov | 26 Nov |
|---|---|---|---|---|---|---|---|
| 101 · Double | Booked | Booked | Booked | Free | Free | Free | Free |
| 102 · Double | Free | Free | Free | Free | Free | Free | Free |
| 103 · Twin | In house | In house | Free | Free | Free | Free | Free |
| 104 · Single | Free | Free | Free | Free | Free | Free | Free |
Reservations occupy nights up to departure. Demo rate: £95 per room per night.
The Core Package
HotelPromote PMS
A property management workspace for reservations, availability and your team’s daily room operations.
Quoted for your property
Tell us your room count, properties and setup needs. Your proposal will specify pricing, onboarding, training and support before you commit.
Request a PMS proposalPMS scope
- ✓ Reservations, room blocks and a 30-day availability calendar
- ✓ Arrivals, departures, check-in and check-out
- ✓ Housekeeping status for physical rooms
- ✓ Room types, capacities, photos and date-based rates
- ✓ Property and role-based team access
- ✓ Administrator business-data backup export
Agree separately in your setup
Direct booking activation, payment and email providers, migration, training and optional marketing services. Provider fees and ongoing support terms belong in your proposal. Automatic OTA channel sync is not included.
Connect Your Direct Booking Journey
Guests choose dates and a room, review their stay price and confirm a reservation against your PMS inventory. Payment collection and confirmation emails need separate provider setup and testing.
Explore the direct booking engine →Before You Get Started
Your PMS Questions, Answered
Can you help move us from our current system?
We can discuss an assisted setup using the data you can provide. Room types, physical rooms, rates, reservations and blocks must be checked against your current system before launch. Migration scope and timing are agreed in your proposal; an automatic Cloudbeds or other PMS migration is not included.
How do onboarding and training work?
First confirm your property and room inventory, then reconcile existing stays and set policies and team access. Agree training and support needs with us during setup. Direct bookings should be enabled only after the guest journey and inventory have been checked.
Does it synchronise with Booking.com, Expedia or Cloudbeds?
Automatic OTA and external PMS inventory synchronisation is not currently included. Reservations and availability from other systems need a separate reconciliation process before you open direct sales.
Are direct bookings, payments and emails connected?
HotelPromote direct reservations use the PMS room inventory. Online payments and confirmation emails need their providers configured and tested separately. A reservation may remain confirmed if its optional payment is not completed, so your team must monitor payment status.
Can I export my data?
Administrators can export a business-data backup in JSON format. Uploaded image files are not included in that export. Discuss any required migration format or additional export needs during onboarding.
Who can access each hotel?
Access is controlled by property and role. Operational guest data is restricted to authorised managers and administrators; marketing access does not automatically give PMS access.
What support is available?
Contact hello@gethotelpromote.com to discuss setup or support. Training, ongoing support coverage and response expectations are agreed in your proposal. No 24/7 or guaranteed response-time service is advertised.
What should I confirm before choosing the PMS?
Confirm your daily workflow fits the current product. Reservations currently assign one room for the whole stay, for up to 90 nights. Group and multi-room bookings, automatic channel sync, refunds and invoicing are not currently included.