Reservations & Availability
Manage stays and room blocks in one workspace. See room availability in a 30-day calendar.
HotelPromote Property Management System
Your Hotel’s PMS.
One Clear Workspace.
Manage reservations, room availability, front desk and housekeeping in one property management system. Start with your hotel’s daily operations; choose optional services when you need them.
Built for independent hotels and teams managing multiple properties.
Fictional hotel · Interactive preview
Harbour House · PMS
20–26 November 2026
2
Active stays
1
In house
1
To clean
| Room / night | 20 Nov | 21 Nov | 22 Nov | 23 Nov | 24 Nov | 25 Nov | 26 Nov |
|---|---|---|---|---|---|---|---|
| 101 · Double | Booked | Booked | Booked | Free | Free | Free | Free |
| 102 · Double | Free | Free | Free | Free | Free | Free | Free |
| 103 · Twin | In house | In house | Free | Free | Free | Free | Free |
| 104 · Single | Free | Free | Free | Free | Free | Free | Free |
Reservations occupy nights up to departure. Demo rate: £95 per room per night.
Illustrative demo with fictional data. Changes last only while this page is open; no real bookings are created. Try the interactive PMS demo →
The Core Product
PMS At The Centre Of Your Hotel
Start with the work your team does every day. Each property has its own operational workspace, with access controlled by hotel and role.
Explore PMS features and scope →Front Desk & Housekeeping
Follow arrivals and departures, check guests in and out, and track which rooms need cleaning.
Room Types & Rates
Set room capacities, add photos and manage nightly prices with date-based rate periods.
A Workspace For Each Hotel
Keep each client’s rooms, reservations, rates and team access organised under its own property.
The Core Package
HotelPromote PMS
A property management workspace for reservations, availability and your team’s daily room operations.
Quoted for your property
Tell us your room count, properties and setup needs. Your proposal will specify pricing, onboarding, training and support before you commit.
Request a PMS proposalPMS scope
- ✓ Reservations, room blocks and a 30-day availability calendar
- ✓ Arrivals, departures, check-in and check-out
- ✓ Housekeeping status for physical rooms
- ✓ Room types, capacities, photos and date-based rates
- ✓ Property and role-based team access
- ✓ Administrator business-data backup export
Agree separately in your setup
Direct booking activation, payment and email providers, migration, training and optional marketing services. Provider fees and ongoing support terms belong in your proposal. Automatic OTA channel sync is not included.
Property By Property
Get Your PMS Ready For Daily Operations
01
Set Up Your Property
Add your hotel, room types, physical rooms, rates and team access.
02
Prepare Your Inventory
Reconcile existing reservations and blocks, then confirm hotel policies and contact details.
03
Verify Your Daily Workflow
Check reservations, check-in, checkout and housekeeping with your team. Activate optional direct booking only after its separate checks.
Optional Add-ons
Add Only What Your Hotel Needs
PMS is the main product. Direct booking, marketing and digital setup are optional additions, selected separately for your property.
Optional Direct Booking Engine
Turn Your Availability Into Direct Stays
Guests choose dates and a room, review the price and confirm their stay. Direct reservations appear in your PMS and reserve the room’s nights.
Online payments and confirmation emails require provider setup. External PMS and OTA inventory need separate reconciliation; automatic channel sync is not currently included.
Explore Direct BookingOptional Marketing Services
Support Your Hotel’s Growth
Add guided marketing, managed campaigns or digital and OTA setup. Your marketing workspace keeps plans, approvals and delivery progress organised.
Optional Services
Add The Support Your Hotel Needs
These marketing and setup services support your hotel alongside the PMS. We agree PMS scope, onboarding and pricing separately in your proposal.
Explore Optional Marketing & Setup Services
Monthly service
Plan & Guide
We plan and prepare. Your team completes the work with our guidance.
- Tailored priorities and monthly work plan
- Clear instructions, suggested content and required proof
- Hotel task submissions and HotelPromote feedback
- Monthly summary and next priorities
Monthly managed service
Hotel Marketing
We plan, create and deliver the agreed marketing. You approve.
- Agreed content quantities, campaigns and channels
- Approval centre with comments and version history
- Publishing or delivery evidence
- Package usage, monthly reporting and next priorities
One-off project
Digital & OTA Setup
We optimise the agreed digital foundations, OTA presence and direct-booking setup.
- Defined website and selected OTA improvements
- Google and social-profile work where agreed
- Booking-provider connection and journey testing
- QA evidence, hotel sign-off and handover
Before You Get Started
Your PMS Questions, Answered
Can you help move us from our current system?
We can discuss an assisted setup using the data you can provide. Room types, physical rooms, rates, reservations and blocks must be checked against your current system before launch. Migration scope and timing are agreed in your proposal; an automatic Cloudbeds or other PMS migration is not included.
How do onboarding and training work?
First confirm your property and room inventory, then reconcile existing stays and set policies and team access. Agree training and support needs with us during setup. Direct bookings should be enabled only after the guest journey and inventory have been checked.
Does it synchronise with Booking.com, Expedia or Cloudbeds?
Automatic OTA and external PMS inventory synchronisation is not currently included. Reservations and availability from other systems need a separate reconciliation process before you open direct sales.
Are direct bookings, payments and emails connected?
HotelPromote direct reservations use the PMS room inventory. Online payments and confirmation emails need their providers configured and tested separately. A reservation may remain confirmed if its optional payment is not completed, so your team must monitor payment status.
Can I export my data?
Administrators can export a business-data backup in JSON format. Uploaded image files are not included in that export. Discuss any required migration format or additional export needs during onboarding.
Who can access each hotel?
Access is controlled by property and role. Operational guest data is restricted to authorised managers and administrators; marketing access does not automatically give PMS access.
What support is available?
Contact hello@gethotelpromote.com to discuss setup or support. Training, ongoing support coverage and response expectations are agreed in your proposal. No 24/7 or guaranteed response-time service is advertised.
What should I confirm before choosing the PMS?
Confirm your daily workflow fits the current product. Reservations currently assign one room for the whole stay, for up to 90 nights. Group and multi-room bookings, automatic channel sync, refunds and invoicing are not currently included.
Start With Your Hotel’s Operations
Tell us about your rooms, current systems and team. We’ll plan your PMS setup and the supporting services you need.